FAQs


Registration
How do I register to attend the conference?

What is included in the conference registration fee?

When should I register?

When is the deadline for registration?

Is there a special student registration?

It is very near to the conference, can I still register online?

I am unable to pre-register - I can only register on the day. Is this possible?

I have sent my registration form via mail. When should I expect to receive confirmation?

The conference is less than two weeks away, and I haven't received any confirmation documents. What should I do?

I have registered but I notice that my invoice is not for the correct amount. What should I do?

I didn't book any optional extras (such as banquet) when I made my original registration, but I want to add them on now. How do I do this?


Cancellation of Registration
I am not yet sure if I can definitely attend the conference. Is it okay for me to register now and then cancel later, or just not turn up at the conference?

I have to cancel my place at the conference. Can a colleague attend in my place?

I have to cancel my place at the conference completely, and no one else from my organization can attend in my place. What do I need to do?

I need to cancel my place. Do you need to know the reason for my cancellation?

I need to cancel, but it is too late to get any sort of refund of my fee. Is it okay for me to just not turn up at the conference?

Payments
When do I need to pay my registration fee?

How do I pay my registration fee?

Have you received my payment?

I have paid my registration fee, but I have received a letter saying that my account is still outstanding. Is there a problem with my payment?

Will I get a receipt when I arrive at the conference?


Abstract Submissions
Can I submit an abstract now?

How do I submit an abstract?

I am unable to attend the conference. Can I still submit my abstract for publication in the conference abstract book?

I have submitted my abstract but have not received confirmation of receipt, what should I do?

I have submitted my abstract and have received a receipt, but now I realize that it contained a mistake and I need to revise it. Should I submit the abstract again online?

I have submitted my abstract for review and have received an electronic receipt. What happens now?


Oral and Poster Presentations
My abstract has been accepted, but I now need to withdraw it. How do I do this?

My abstract has been accepted, but we won't be able to present it at the conference. Can it still be included in the conference abstract book?

I submitted an abstract, but now I am unable to attend and present it at the conference. Can a co-author colleague present it on my behalf?

I am going to present more than one presentation at the conference, do I need to pay more than one registration fee?

What size should I make my poster?

When is my oral presentation and how long should it last?

The details of my presentation have changed, but the old details are still on the website. When will it be updated?


General
I want to make sure that I am kept fully informed about this conference, and sent all relevant information about it. What should I do?

Are there any group travel arrangements for the conference, official air carriers or official travel agents?

Will I get the conference abstracts and program sent to me before the meeting?

I may be interested in exhibiting my products and services at the event, or sponsoring the conference. Is there an opportunity to do this?

What materials will I get when I arrive at the conference?

Will I receive a full list of participants including mailing addresses and email addresses when I arrive at the conference?

How do I book accommodation for the conference?

Do I need a visa to attend the conference, and if so, can the Conference help me with my entry visa application?

I am unable to come to the registration session at the start of the conference. Can I register at a later stage?


Registration
How do I register to attend the conference?
There are several ways (online by credit card or echeck, via fax or by mailing the registration form) to register for the FGM2006 conference. The details regarding various registration options are available at: http://cee.uiuc.edu/events/FGM2006/registration.html

What is included in the conference registration fee?
The registration fees includes: a copy of conference proceedings (mailed after the conference), a book of abstracts, a Multiscale-multiphysics modeling short course. The banquet dinner is not included in the conference registration fees.

When should I register?
Please register as soon as you know that your attendance is definite. This will mean that the organizers will be able to send all the relevant information to you in good time before the conference, and your name will be included in the published list of participants. It will also mean that you have a guaranteed place - on occasions conferences do become fully booked. However, if your attendance is not definite - i.e. you do not yet have your funding or entry visa finalized, please do not register yet.

When is the deadline for registration?
If you are planning to attend the conference as a standard delegate, the deadline for reduced registration fees ($550) is September 21 2006. There is no deadline for Late/On-Site registration ($650). Do check the homepage of the conference website for announcements about the conference being/becoming fully booked. However, if you know you are going to attend, we do recommend that you do it as early as possible. As well as ensuring your place, this will mean that the organizers will be able to send all the relevant documentation to you in good time before the conference, and your name will be added to the published list of participants.

If you are making a presentation at the conference, it is essential that you register.

Is there a special student registration?
Yes we are offering a special reduced registration for students. Students are eligible for early registration at a reduced price of $275 (from the registration page). Student registration will increase to $375 after September 21 2006. Please see eligibility conditions and more information regarding student registration at: http://cee.uiuc.edu/events/FGM2006/registration.html

It is very near to the conference, can I still register online?
If the conference begins in less than 8 days, please fill in the conference registration form, and bring this along with you to the conference in order to register on-site. If the conference is more than 8 days away, please register in the normal way by faxing your completed form to the Secretariat.

I am unable to pre-register - I can only register on the day. Is this possible?
Please complete a conference registration form and bring this along to the conference with you. Please note that we do require full payment for on-site registrations, and that we will be unable to invoice your organization at such a late stage.

I have sent my registration form via mail. When should I expect to receive confirmation?
All registrations are acknowledged in writing, and you will receive a confirmation letter and an information sheet giving details on how to travel to the conference and registration times etc. This will be sent by email within 1 to 2 weeks after registration form is received. We aim to process registrations as quickly as possible, and usually this is done within 7 days of receipt. If we anticipate a delay in processing your registration form, an email acknowledging receipt of your form will be sent to you.

Remember that registering in good time before deadlines means that you are dealt with promptly!

The conference is less than two weeks away, and I haven't received any confirmation documents. What should I do?
This could mean that either your form was not received successfully and you are not registered, or that our confirmation email have not reached you successfully. It is essential that you make urgent contact with the Conference Organizers in order to check the status of your registration.

I have registered but I notice that my invoice is not for the correct amount. What should I do?
Please contact the Conference Staff immediately, informing them of the error, so that it can be rectified straight away.

I didn't book any optional extras (such as banquet) when I made my original registration, but I want to add them on now. How do I do this?
Go to the Conference registration page and fill-in all necessary payment information. Please do not select any of the registration options and simply select the number of Banquet Tickets, also in the “Miscellaneous Comments” box, fill in “Already registered for the conference, only purchasing banquet tickets.”

Cancellation of Registration
I am not yet sure if I can definitely attend the conference. Is it okay for me to register now and then cancel later, or just not turn up at the conference?
No, if you are not sure that you can attend, do not register at this stage. Cancellation terms and conditions apply to your registration from the moment that you submit your registration form. As we will then be holding a place at the conference specifically for you. All cancellations are subjected to a $50 cancellation charge. It is important that you cancel your registration at least 14 days prior to conference to ensure the refund. All the cancellations less than 14 days in advance of conference will not be eligible for any refund.

I have to cancel my place at the conference. Can a colleague attend in my place?
This is usually not a problem. Please inform the Conference Staff of your details, plus the contact details of the person who will be attending in your place. A substitution can then be made, and no extra charge or cancellation penalty is incurred.

I have to cancel my place at the conference completely, and no one else from my organization can attend in my place. What do I need to do?
Please contact the Conference Staff in writing in order to cancel the place fully. Cancellation terms will apply, and the cancellation charge will depend on the date of your cancellation. A $50 cancellation fees will be applied if it is processed more than 14 days prior to the conference, no refund will be made if cancellation request is made less than 14 days prior to the conference.

I need to cancel my place. Do you need to know the reason for my cancellation?
It is not necessary.

I need to cancel, but it is too late to get any sort of refund of my fee. Is it okay for me to just not turn up at the conference?
We would prefer that you inform the Conference Staff of your cancellation for our records, regardless of whether you are due a refund or not.

 
Payments
When do I need to pay my registration fee?
Your registration fee must be paid in full when you register for the conference. In order to make the registration process as quick and efficient as possible for you, we recommend that you use the online registration form.

How do I pay my registration fee?
There are four ways to pay the registration fees, payment can be done by Check, Credit Card, Wire Transfer or by Purchase Order. In order to expedite the registration process, we recommend that you use the online registration form and pay with credit card. Confirmation of your credit card payment along with registration confirmation documents will be sent to you by email. Please see the Registration page of the conference website for more information.

Have you received my payment?
Please refer to the invoice/receipt which was sent to you as part of your registration confirmation email. This document will contain any payment details which we received at time of registration.

I have paid my registration fee, but I have received a letter saying that my account is still outstanding. Is there a problem with my payment?
We are sorry that this has happened. Occasionally we do have problems with direct wire/bank transfers when they are sent to our account with very little accompanying details about what or whom the payment is for. On these occasions, the payment is in our bank account, but we are unable to settle the relevant customer's account. Similarly, this can happen with checks and bank drafts which are sent to us from without related invoice numbers or delegate names. If you have received a letter from our accounts department saying that your account is outstanding, please send full details of your payment - i.e. date made, payment method, organization name, invoice number, plus any bank reference number for wire transfers, or check number to our accounts department, in order that your payment can be located and your account settled.

Will I get a receipt when I arrive at the conference?
No, not automatically. We may be able to provide a copy of this at the registration desk, but we would prefer that you ask for the document by email.

Abstract Submissions
Can I submit an abstract now?
Information is available on the abstract submission section of the conference website. This will provide you with the relevant abstract submission guidelines, and it will also inform you if the deadline has passed and submissions are no longer being considered.

How do I submit an abstract?
Abstract submissions must be done online using the abstract submissions system. Please see the abstract submission section of the conference website for full guidelines. The system involves you filling in a simple web form with your contact and abstract details and pressing submit. The whole submission process is very quick, and means that your abstract is automatically acknowledged and is added to the review system. Please do ensure that you submit carefully and accurately, in order to avoid later revisions. In order that you receive your automatic receipt, it is particularly important that you input your email address accurately.

I am unable to attend the conference. Can I still submit my abstract for publication in the conference abstract book?
If you know for definite that it will be impossible for your material to be presented at the conference by yourself or a co-author/colleague if it is accepted, please do not make a submission. Only those abstracts to be presented at the conference by a registered delegate will be included in the conference program and abstract book.

I have submitted my abstract but have not received confirmation of receipt, what should I do?
Most importantly, do not resubmit your abstract at this stage! There may be a number of reasons why you have not received your receipt. There may be an email delay, there may have been an error in your email address field on the form, or your organization may have blocked the message assuming that it is spam. You should generally receive your receipt within two hours of submission, but please wait one day before contacting the Conference Staff. If you still do not have your receipt, please do contact the Conference Staff in order to check the status of your submission.

Important: Your submission is not valid until you receive the electronic receipt! Please don't presume that we have received your abstract successfully until you have received acknowledgement of its safe receipt. If you contact us nearer to the conference enquiring about the status of your submission, and we have not received it, it may be too late at that stage for it to be considered for presentation.

I have submitted my abstract and have received a receipt, but now I realize that it contained a mistake and I need to revise it. Should I submit the abstract again online?
No, please do not resubmit your abstract online, as this will result in a duplication. Please send an email to the Staff explaining the revision, and attach the revised abstract. Remember to quote the mini-symposium title and number.

I have submitted my abstract for review and have received an electronic receipt. What happens now?
Your abstract will be sent for review by the Conference Scientific Review committee, in order to determine whether it is acceptable for presentation at the conference. Correspondence informing you of the outcome of review will normally be sent to you by email. This correspondence will inform you of the details of your presentation format, registration information as well as instructions for the submission of your full paper.

Oral and Poster Presentations
My abstract has been accepted, but I now need to withdraw it. How do I do this?
Please let the Conference Staff know as soon as possible by email, in order that we can update your records and the conference program.

My abstract has been accepted, but we won't be able to present it at the conference. Can it still be included in the conference abstract book?
Unfortunately, no. Only those abstracts to be presented at the conference by a registered delegate will be included in the conference program and abstract book. We can not allow abstracts to be printed in the conference materials unless a presenting author registers to attend the conference.

I submitted an abstract, but now I am unable to attend and present it at the conference. Can a co-author colleague present it on my behalf?
It should be acceptable for your co-author or colleague to present your material for you. However, it is essential that you inform the mini-symposium organizer and Conference Staff of the name of the new presenting delegate.

I am going to present more than one presentation at the conference, do I need to pay more than one registration fee?
No, the registration fee for the conference applies to each attending delegate regardless of the number of presentations made.

What size should I make my poster?
Full guidelines for the production of your poster are included with your acceptance correspondence. These details are not available on the conference website at present, however we will update it soon. Please contact the Conference Staff should you need a further copy of the guidelines.

When is my oral presentation and how long should it last?
Please refer to the conference program to see when your individual presentation will take place and its duration. Oral program should become available about a month prior to conference.

The details of my presentation have changed, but the old details are still on the website. When will it be updated?
Please inform the Conference Staff if your presentation details need to be updated on the website. Please bear in mind that the website is updated periodically, but is not immediately reflective of each change to the program as it occurs.

General
I want to make sure that I am kept fully informed about this conference, and sent all relevant information about it. What should I do?
In order that we can keep you fully informed, please complete the reply form on the conference website, or on the call for papers brochure. This will mean that we will be able to send to you information as it becomes available. On the reply form, you can also request email updates, which is a good way for you to get the most up-to-date information.

Are there any group travel arrangements for the conference, official air carriers or official travel agents?
In the age of internet bookings, it is easier and more cost-efficient for you to shop around and find the most convenient travel option for yourself. The conference organizers do not provide shuttles from the airport to the conference venue, but a detailed information on loacal transportation is available at: http://cee.uiuc.edu/events/FGM2006/loctransport.htm.

Will I get the conference abstracts and program sent to me before the meeting?
No, but the conference program will be available and updated on the conference website for you to print out up until the conference. The conference abstract book and final printed program, together with any late news items will be available for collection at the registration desk when you arrive at the conference.

I may be interested in exhibiting my products and services at the event, or sponsoring the conference. Is there an opportunity to do this?
If you are interested in exhibiting or sponsoring at the conference, please contact the Conference Staff for further details of costs and availability.

What materials will I get when I arrive at the conference?
As a minimum, you will receive the final printed program and conference abstracts plus a list of participants. You will also receive a name badge at the registration desk which we ask you to wear throughout conference hours for security purposes.

Will I receive a full list of participants including mailing addresses and email addresses when I arrive at the conference?
Due to data protection restrictions, we are prohibited from giving out these details. The list you receive at the conference will include the name, organization and country of each delegate, but no further details. We recommend that you solicit business cards from contacts you make personally at the conference, and therefore recommend that you bring plenty of cards with you to the event.

How do I book accommodation for the conference?
An official location option is included on the conference website. Please see the Location section of the conference website for details of how to make a booking. Please note that you should book early to guarantee availability and any special conference rate.

Do I need a visa to attend the conference, and if so, can the Conference help me with my entry visa application?
If you are unsure whether you need a visa to attend the conference, please check with your local embassy or travel agent. If you do, it is essential that you begin the process as soon as possible, in order that you obtain your visa in time for the conference or registration deadline. Visa application procedures for entering many countries, and in particular the USA, have become stricter and more complex following recent terrorist activities, and therefore it can take much longer to process your application than anticipated.

We can provide you an official invitation letter to assist you with your visa application, please contact Conference Staff for obtaining the letter. We do ask though that you submit your own application to the relevant authority and follow up accordingly. Unfortunately the Conference is unable to follow up your application on your behalf or enter into correspondence directly with consulates. The invitation letter simply invites you to the conference. However, we recommend that when you submit your paperwork to the consulate, you make sure that you also submit a conference brochure. If you have submitted an abstract or organizing a mini-symposium at the conference it might also be worth-while to mention that information and submit copies of confirmation letters along with the VISA application.

I am unable to come to the registration session at the start of the conference. Can I register at a later stage?
Yes, the conference information and registration desk will be staffed throughout conference hours for queries and late registration.